Question 1

What day’s of the year is PX3 closed?

Accepted Answer

We think that family is really important. That being said we are closed on New Year’s Day, Memorial Day, 4th of July, Thanksgiving Day, Black Friday, Christmas Eve, and Christmas Day. We will move your cleaning if your house falls on one of the holidays and make sure that you still get your house done that week. Thank you for your understanding so that our staff can spend some family time.

Question 2

Do I have to be home?

Accepted Answer

That is up to your comfort level. We are here to make you more comfortable not us. If you wish to be home while we are cleaning then great. We love talking to our clients and hope that you enjoy talking to our staff while they work.If you are not home please advise the office how we will be getting into the home. We can keep a key in our lock box and will be checked out to the staff the day of service or you can give us a garage or door code. Like I said it is all that you are comfortable with. If we cannot get into the house the day of service we might charge a lock out fee.See Complete Terms and Conditions for more details:

Question 3

What form of payment does PX3 accept?

Accepted Answer

We prefer Checks or cash (we don’t have to pay bank fees for them). We do take Any Credit Card that you would like to charge. Visa, MasterCard, America Express, and Discover. We do Require that a credit card is placed on file when signing up for service (just in case you forget to leave a payment at the time of service). We will charge the credit card that is on file for that day’s service.Credit Card fee’s – we charge 3.75% charge for any credit card that is charged. That is the fee that we are charged.See Complete Terms and Conditions for more details:

Question 4

Do I have to provide any supplies for PX3 to clean?

Accepted Answer

NO! We bring everything that is needed. This is just another way for you to save a little bit of time and money by not having to shop and keep the supplies stocked.
We do ask that you have a vacuum on hand just in case. You never know when a vacuum has a mind of its own.
If you would like to provide a product that we do not carry please let us know and we will add that note to your work order so that we will remember to clean with that product. Also we have to print out the MSDS sheet, this is required information for OSHA.

See Complete Terms and Conditions for more details:

Question 5

Do I have to sign a contract?

Accepted Answer

NO! We want you to be happy with our service and that is why you stay with us.

We do require that all clients agree to our  terms and conditions.

See Complete Terms and Conditions for more details:

Question 6

What is the cancellation policy?

Accepted Answer

We understand that life can be crazy and sometimes things come out of nowhere! If you need to cancel/reschedule your service date we only ask that you let us know as soon as possible. Preferably 24-48 hours but if it is later we do understand. We ask this so that we can let our teams know and get you rescheduled for a date that works for you!See Complete Terms and Conditions for more details:

Power X3 Cleaning Solutions